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is there a validation period after a membership purchase?


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3 replies to this topic

#1 FAcontroller

 
FAcontroller
 

Posted 15 May 2011 - 08:50 PM

is there a validation period after a membership purchase? If so, does the time start from the validation date or from the purchase date?

USAF Forward AIr Controller

#2 Wotsit

 
Wotsit
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Posted 16 May 2011 - 04:45 AM

We sometimes get a message in Nexus of "The payment gateway passed the user back without requesting payment validation." When we approve them , they show a "Date Purchased" column and an "Expires" column. Until we validate them they haven't been purchased :) So, it's from the purchase date.

Clear as mud?

Have you purchased something and it's not showing, or something?

#3 FAcontroller

 
FAcontroller
 

Posted 16 May 2011 - 05:02 AM

We sometimes get a message in Nexus of "The payment gateway passed the user back without requesting payment validation." When we approve them , they show a "Date Purchased" column and an "Expires" column. Until we validate them they haven't been purchased :) So, it's from the purchase date.

Clear as mud?

Have you purchased something and it's not showing, or something?



Yes, a pemium membership yesterday.

USAF Forward Air Controller

#4 Wotsit

 
Wotsit
  • Location:Lying down :)

  • Proud IBSkin Lifetime Supporter!
 

Posted 16 May 2011 - 02:42 PM

Sorted now ;)




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